Check-In & Check-Out

• Check-In: 4:00 p.m.
• Check-Out: 11:00 a.m.
• Guests should follow the arrival instructions included in their pre-arrival message and reservation confirmation. Most direct reservations check in at the Zion Mountain Ranch front desk, where guests receive their key and directions to their accommodation. Certain accommodations booked through Airbnb or Vrbo may include direct-to-cabin arrival instructions and an access code.
• A valid photo ID and credit card may be required at check-in. The name on the reservation should match the guest checking in.
• Early arrival and late departure requests are subject to availability. Guests arriving after 10pm should contact the ranch in advance for instructions.

Internet & Mobile Service

• Wi-Fi: Zion Mountain Ranch provides Wi-Fi. Join the "ZMR Wi-Fi" network and enter the password 'hikezion' to get online.
• The ranch's remote setting may mean slower or less consistent Wi-Fi and mobile service than guests experience at home. Connectivity can vary by accommodation and carrier. Guests who need reliable service for work, navigation, or urgent communication should plan accordingly and download maps or travel information before arrival.

Housekeeping

• Stayover housekeeping is available by request. Guests who would like service, fresh towels, trash removal, coffee, or other supplies should contact the front desk during their stay.

Smoke-Free Accommodations

• Smoking and vaping are not permitted inside cabins, lodges, or other guest accommodations. A $250 cleaning fee applies when there is evidence of smoking inside an accommodation.
• Because of the high-desert environment and wildfire risk, smoking is permitted only at least 25 feet from cabins and main entrances. Cigarette butts must be fully extinguished and disposed of properly. Do not discard them on the ground.

Pets & Service Animals

• Pet-friendly lodging is limited to select accommodations. Guests traveling with a pet must reserve an accommodation specifically identified as pet-friendly and disclose the pet when booking. A maximum of two pets is allowed in designated pet-friendly accommodations unless the booking terms state otherwise. Pet fees and accommodation-specific rules may apply.
• Guests are responsible for supervising their pets, cleaning up after them, and preventing disturbance or damage. Pets should not approach livestock, bison, horses, or the ranch's Great Pyrenees guardian dogs.
• Trained service animals assisting guests with disabilities are welcome in accordance with applicable law. Guests traveling with a service animal are encouraged to contact the ranch before arrival so the team can help with accommodation and ranch-safety considerations.

Parking & Vehicles

• Parking is available near or at guest accommodations, but road surfaces, distances, and access vary across the ranch. Follow posted speed limits and watch for pedestrians, wildlife, livestock, ranch vehicles, and changing road conditions.
• Electric vehicle charging is available only at accommodations or locations specifically identified as having charging access. Guests should confirm charging availability before arrival and should not run extension cords across roads, walkways, or shared spaces.

• Zion Mountain Ranch is a true West guest ranch and a place guests come to experience open land, dark skies, and quiet. Please keep noise at a respectful level, especially at night, and follow any posted quiet hours.
• Do not enter fenced pastures, livestock areas, barns, staff areas, or other restricted spaces unless accompanied by an authorized ranch team member. Never approach, feed, touch, or attempt to photograph bison, horses, or other livestock at close range outside a supervised ranch experience.
• Children must be supervised throughout the property, particularly near animals, roads, fire features, decks, water, and uneven terrain.

Fires, Grills & Outdoor Spaces

• Use fireplaces, fire pits, grills, and other flame-producing equipment only where provided and only as instructed. Outdoor flames may be restricted or prohibited when fire danger is elevated. Never leave a fire unattended, and fully extinguish it after use.
• Personal fireworks, candles, portable fire pits, and unapproved outdoor cooking equipment are not permitted.

Activities & Third-Party Experiences

• Horseback riding, bison feedings, canyoneering, Jeep tours, and other experiences may require advance reservations, signed waivers, age or ability requirements, specific clothing, and separate cancellation terms. Activity policies are provided during booking and may differ from lodging policies.
• Activities may be modified, delayed, or canceled because of weather, trail conditions, animal welfare, safety, or operational needs.

Weather, Roads & Park Access

• Weather and road conditions can change quickly in southern Utah. Guests are responsible for checking forecasts, road conditions, and Zion National Park access information before traveling. Park closures, shuttle operations, permit requirements, traffic, weather, or other conditions outside the ranch's control do not automatically change the reservation's cancellation terms. To view Zion National Park access information, visit the nps.gov/zion conditions page.

Accessibility

• Accessibility features vary across the ranch because accommodations differ in age, layout, terrain, parking, stairs, and bathroom configuration. Guests should review the accessibility details listed for each accommodation and can contact the ranch before booking if they need step-free access, specific bathroom features, an accessible route, or another accommodation.

• Zion Mountain Ranch is a true West guest ranch and a place guests come to experience open land, dark skies, and quiet. Please keep noise at a respectful level, especially at night, and follow any posted quiet hours.
• Do not enter fenced pastures, livestock areas, barns, staff areas, or other restricted spaces unless accompanied by an authorized ranch team member. Never approach, feed, touch, or attempt to photograph bison, horses, or other livestock at close range outside a supervised ranch experience.
• Children must be supervised throughout the property, particularly near animals, roads, fire features, decks, water, and uneven terrain.

Fires, Grills & Outdoor Spaces

• Use fireplaces, fire pits, grills, and other flame-producing equipment only where provided and only as instructed. Outdoor flames may be restricted or prohibited when fire danger is elevated. Never leave a fire unattended, and fully extinguish it after use.
• Personal fireworks, candles, portable fire pits, and unapproved outdoor cooking equipment are not permitted.

Activities & Third-Party Experiences

• Horseback riding, bison feedings, canyoneering, Jeep tours, and other experiences may require advance reservations, signed waivers, age or ability requirements, specific clothing, and separate cancellation terms. Activity policies are provided during booking and may differ from lodging policies.
• Activities may be modified, delayed, or canceled because of weather, trail conditions, animal welfare, safety, or operational needs.

Weather, Roads & Park Access

• Weather and road conditions can change quickly in southern Utah. Guests are responsible for checking forecasts, road conditions, and Zion National Park access information before traveling. Park closures, shuttle operations, permit requirements, traffic, weather, or other conditions outside the ranch's control do not automatically change the reservation's cancellation terms. To view Zion National Park access information, visit the nps.gov/zion conditions page.

Accessibility

• Accessibility features vary across the ranch because accommodations differ in age, layout, terrain, parking, stairs, and bathroom configuration. Guests should review the accessibility details listed for each accommodation and can contact the ranch before booking if they need step-free access, specific bathroom features, an accessible route, or another accommodation.